Smart Sales Booster

  • Description: Automatically identify and suggest upsell and cross-sell opportunities to existing customers using their purchase history and browsing behavior, aiming to increase sales and customer satisfaction.

  • Scenario:

    • Trigger: A customer completes a purchase or actively browses products on the platform.

    • Purchase Analysis: The system analyzes the customer's past purchases and current browsing patterns.

    • Recommendation: Based on the analysis, the system generates personalized product recommendations that complement or enhance the customer's interests.

    • Offer Delivery: Targeted offers and recommendations are sent to the customer via their preferred communication channel.

  • Value: By personalizing offers based on individual customer behaviors and preferences, this system helps increase the average order value and improves customer satisfaction by making relevant suggestions that meet their needs.